Frequently asked questions

Visit us at 111 Lower Elm St., Macon, GA 31206. We are locally owned and managed in Macon and serve customers across Middle Georgia.

Choose Rent a Storage Unit to open our Treasure Chest facility listing on U-Haul, where you can check the current options and complete your rental. Call (478) 200-7798 if you would like help choosing a unit first.

Prices and availability depend on the unit and can change. Check our U-Haul storage rental listing or call our team for current options. Confirm the total, any additional charges and rental terms before completing your rental.

Operating hours are Monday through Saturday, 8 a.m. to 6 p.m., with Sunday closed. Regular storage access is Monday through Saturday, 8 a.m. to 6 p.m., with no regular access on Sunday. Business customers who need access outside those hours must call to arrange it with our team and receive confirmation before arriving. Our team coordinates access and monitors the visit by camera. This is access by prior arrangement, not automatic or unrestricted 24-hour access. Shipping, U-Haul pickup and holiday hours may differ, so call ahead to confirm the hours for your visit.

Noke lets you use your phone to access the facility and your unit without carrying a physical key. Our team can explain setup, the access arrangements for your rental and what to do if you need help entering.

Yes. Treasure Chest brings FedEx, UPS, USPS and DHL together under one roof, with domestic and international freight services also available. Bring your shipment details so the team can discuss suitable options.

Yes. We offer U-Haul equipment rentals and partner with several licensed and insured local movers, with discounts available. Truck reservations and moving help are separate arrangements, so contact us to coordinate your plans and confirm current discounts.

Use the Pay My Bill link to open the secure tenant payment portal. This is separate from the new storage rental process. If you need help with your account, call the facility.

Yes. We can receive shipments and transfer them to your storage unit for a fee. Call before sending a shipment to arrange receiving, discuss handling needs and confirm the fees.

Do not bring hazardous materials, perishables or living organisms into a self-storage unit. Ask the facility about any item you are unsure of and review your rental agreement's prohibited-item rules before moving in.

Treasure Chest offers indoor climate-controlled storage and outdoor unit options. Tell our team what you plan to store so we can discuss the current spaces that suit your belongings and loading needs.

Make a list of your larger items, boxes and anything you will need to reach during storage. Call our team for sizing guidance, then confirm the dimensions and availability of your chosen unit before renting.

Yes. The Rent a Storage Unit button opens our Treasure Chest listing on U-Haul so you can review current options and complete your rental securely through U-Haul.

Confirm your unit size, current price, rental terms, access hours and move-in arrangements. Ask the team about entry setup, insurance or protection requirements, and any additional charges that apply to your rental.

Documents, electronics, furniture and other belongings sensitive to heat and humidity are good items to discuss with our team. Climate-controlled indoor storage offers extra protection from Georgia's seasonal conditions.

No storage option replaces careful packing or appropriate protection for your belongings. Use suitable packing materials and ask about the conditions and rental terms for your chosen unit.

Open our storage rental listing to review the current options, or call (478) 200-7798 for help. Confirm that the unit you select is climate-controlled before completing the rental.

Pack clean, dry belongings, protect fragile items and label your boxes. Leave room to reach anything you expect to need during the rental, and ask our team about packing supplies if you are unsure what to use.

Drive-up access lets you load and unload near your unit from your vehicle. It is a practical option to discuss for furniture, tools, equipment and business inventory.

Our drive-through storage uses Noke keyless entry so you can access the facility and your unit with your phone. Ask the team to explain setup and the access arrangements for your rental.

Tell us the size of your vehicle and what you are moving before arrival. The team can confirm the loading arrangements and whether the approach to an available unit suits your vehicle.

Drive-up access and climate control are different features. Confirm the features of the specific unit you are considering. If your belongings are sensitive to heat or humidity, ask about our indoor climate-controlled options.

We offer outdoor boat storage for seasonal and longer-term parking near Macon. Contact the team to discuss your boat, trailer and current parking availability.

Have the overall length, width and height of your boat and trailer ready, including any equipment that extends beyond the trailer. These details help the team discuss a suitable parking space.

Call (478) 200-7798 for current boat storage pricing, available spaces and rental terms. Confirm the full cost and any requirements before bringing your boat to the facility.

Confirm the access hours and entry arrangements with the team before planning a trip. Ask about maneuvering and arrival instructions for your particular boat and trailer.

Yes. Treasure Chest offers dedicated outdoor RV parking with wide drive paths to help with arrival and departure. Contact us to check current spaces for your rig.

Provide your RV's overall length, width and height, including attached equipment. The team can discuss suitable spaces and access before you make rental arrangements.

Our RV storage offering is outdoor parking. Do not assume utilities, covered parking or maintenance services are included. Ask the team to confirm exactly what is available for your space.

Contact us to discuss your expected storage period, current availability and rental terms. Confirm access hours and entry instructions so you can plan your next departure.

Yes. We offer one-stop shipping and receiving for buyers and sellers, including eBay, Craigslist and Facebook Marketplace sellers and auction houses. You can combine packing, four-carrier shipping, domestic and international freight, and storage. Receiving shipments and transferring them to your storage unit is available for a fee; arrange this with our team before shipping.

FedEx, UPS, USPS and DHL are available under one roof at Treasure Chest. You can discuss carrier options in one visit rather than making separate stops.

Yes. Domestic and international freight services are available. Bring the shipment's dimensions, weight, contents and destination so the team can discuss suitable options and any paperwork needed.

Bring your item or package, the complete destination address and any delivery deadline. Pricing depends on the shipment and selected service. Ask about packing assistance if your item is not ready to ship.

Packing supplies and packing assistance are available at Treasure Chest. Tell the team about fragile or oversized items so you can discuss preparation and carrier requirements before shipment.

Yes. You can discuss USPS alongside FedEx, UPS and DHL at our shipping center. The right option depends on your package, destination and delivery needs.

Bring your package or item and the complete recipient address. Let the team know your delivery deadline and whether you need help with packing.

Call the shipping center to confirm whether your prepaid package or return can be accepted and whether any special handling applies before making the trip.

Confirm the day's pickup schedule and cutoff with the team. Drop-off time, the chosen service and the destination can affect when your shipment begins its journey.

Yes. Bring the destination, item details, dimensions and weight so the shipping team can discuss DHL options and the paperwork your shipment may need.

Yes. DHL is offered alongside FedEx, UPS and USPS at Treasure Chest, so you can discuss options for your shipment in one place.

Have the recipient's full address and contact details, a description of the contents and the shipment's value ready. The team can help identify what else needs to be confirmed for your destination and service.

Acceptance depends on the item, destination and carrier rules. Describe the contents before packing or paying so the team can discuss restrictions and suitable shipping options.

Yes. UPS is one of the four carriers available at our shipping center, alongside FedEx, USPS and DHL.

Packing supplies and packing assistance are available. Bring the item and destination details so the team can discuss a suitable packing approach and shipping option.

Call ahead to confirm acceptance of your particular prepaid return. Explain whether you have a printed label, a QR code or other return instructions, since these are not all handled the same way.

Bring your package dimensions, weight, destination and delivery deadline. The team can discuss the current options, price and pickup timing before you choose a service.

We offer boxes, tape, bubble wrap and other supplies for moving, storage and shipping. Call ahead if you need a particular size or a larger quantity.

Tell us what you are packing and whether it will be moved, stored or shipped. The team can discuss materials suited to your items instead of having you guess.

Fragile belongings may need cushioning and a suitable box rather than a standard moving box alone. Bring the item details and ask about packing assistance if you want help preparing it.

Yes. Packing supplies, U-Haul rentals and storage are offered at the same location. Confirm stock and equipment availability ahead of your moving day.

Ask about packing assistance for fragile, oversized and everyday belongings before shipping, moving or storage. Describe the item first so the team can confirm whether the work can be accommodated.

Call with the item's dimensions, condition and destination or intended use. The team may need to see the item before confirming materials, price and timing.

Packing supplies are available here. Ask the team what to bring before your visit, especially for fragile or unusually shaped items.

You can discuss packing and shipping in the same visit. FedEx, UPS, USPS and DHL options are available, with the final service depending on the item and destination.

Yes. Buyers, online sellers, businesses and auction houses can arrange shipping and receiving at Treasure Chest. We can receive shipments and transfer them to your storage unit for a fee. Call first to agree on handling arrangements and fees before scheduling a delivery.

The business center supports shipping, package receiving, printing and common document tasks. Call if you need a particular service or format so the team can confirm the details before you visit.

Individuals, students and business owners can ask about document and shipping support. It is a convenient option when you need help with a task without making several stops.

Ask about our physical and virtual mailbox options and package receiving arrangements. Confirm the plan's address format, authorized recipients and package handling before directing business mail here.

These services are offered at Treasure Chest, but availability and requirements vary. Call ahead with the tasks you need, especially if you require a notary, so the team can help plan your visit.

Yes. Call (478) 200-7798 to confirm notary availability, the type of document and any appointment arrangements before visiting.

Tell the team what document you need notarized and ask which identification and other materials are required. Confirm whether additional people or witnesses must attend before your visit.

Ask the notary before signing. Some documents need to be signed in the notary's presence, so follow the instructions for your specific document.

Notary service is not a substitute for legal advice. If you need help choosing a document or understanding its legal effect, consult the appropriate qualified professional before arranging notarization.

Travelers, people working remotely and business owners can benefit from a way to manage mail while away from Macon. Ask about available scanning, forwarding and package receiving options for your needs.

A virtual mailbox focuses on managing mail remotely through the available service options. A physical mailbox focuses on a local place to receive and collect mail. Ask which plan best matches how often you are nearby.

A separate mailing arrangement can help organize business correspondence instead of sending everything to your home. Confirm the approved address format and whether it meets the requirements of the organizations you deal with.

Ask about setup documents, fees, scanning and forwarding options, package handling and any limits. Confirm which features are included and which carry additional charges before redirecting your mail.

A physical mailbox can help nearby residents, home-based business owners and people who want a separate place to receive mail. It is a practical option if you prefer collecting mail locally.

Ask about secure package receiving with your mailbox rental. Confirm accepted carriers, package sizes, pickup arrangements and any holding limits before arranging deliveries.

Ask about using a mailbox to keep your business mail organized and separate from home deliveries. Confirm the address format and whether it is suitable for the particular business or registration requirements you need to meet.

Call the team for current mailbox availability, prices and setup requirements. Confirm authorized recipients and pickup hours before sending mail to the address.

Yes. Our facility can accommodate 18-wheeler traffic for movers and freight carriers. Call ahead to coordinate arrival, access and unloading arrangements before dispatching your truck.

Treasure Chest partners with several local movers who are licensed and insured. Contact our team to discuss your move and available partner options.

Yes, discounts are available through our moving partnerships. Ask about current offers, eligibility and booking arrangements rather than assuming every move has the same discount.

Have your moving date, pickup and delivery locations, larger items and any stairs or access limitations ready. These details help you discuss the scope, timing and price with a moving partner.

Yes. You can coordinate storage, U-Haul equipment and moving assistance through Treasure Chest. Each arrangement has its own availability and terms, so confirm all parts before moving day.

Treasure Chest is a U-Haul Neighborhood Dealer. Check our U-Haul rental listing for current truck, van, pickup and trailer options. The equipment available for your dates can vary.

Use Reserve U-Haul to open our rental listing and choose your dates and equipment. Review the price, pickup details and rental requirements before confirming.

Our location is 111 Lower Elm St., Macon, GA 31206. Check your reservation confirmation for the actual pickup location and time, since those details control your booking.

No. Equipment rental, moving help and storage are separate arrangements. Our team can help you coordinate them, along with packing supplies, so your plans fit together.